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Decision Governancebuilt for Finance

Palqee Prisma is the trusted solution helping the world’s leading financial institutions ensure consequential work meets performance and policy expectations, whether executed by a person or AI.

Prisma delivers unified decision governance through oversight, intervention and remediation.

Palqee Prisma oversees work continuously, detecting ambiguity, nuance, misalignment and policy violations that create reputational, financial and regulatory exposure. It intervenes at runtime, correcting or escalating work before that exposure becomes harm. And it remediates, turning every finding into corrective action so the same issue does not recur. Each step generates audit-ready evidence that regulators and internal governance teams can trust.

And it does all of this across both AI and human workflows, unified as one independent Decision Governance layer.

Decision Governance Built for Finance - PalqeeA data intelligence feed and forward deployed governance and regulatory experts feed directly into Palqee Prisma, the unified control layer for financial institutions. Human work and AI work flow into Prisma, which applies oversight, intervention and remediation, with human expertise powered by agentic capabilities. Prisma produces defensible evidence, up to 100% coverage and ongoing improvement, and consequences and feedback improve and stabilize performance.Data Intelligence FeedOngoing updates of violation taxonomy, calibratedrestrictions, feedback content, regulatory expectations,penalties and more.Forward Deployed Governance EngineersFormer financial services governance and regulatory expertsembed with your team, partnering with you for a firmwiderollout.Human workInvestigators andalert reviewersAI workNarrative drafting andalert triage agentsPalqee PrismaThe unified control layer for financial institutionsOversightEvaluates every disposition and SAR narrativeagainst policy, detecting violations andambiguity, not a sample.InterventionEscalates weak dispositions to a seniorinvestigator and applies consequences andfeedback in time to fix them.RemediationFeeds consequences and feedback back into howdispositions are made, so quality improves andstabilizes, with the evidence kept.Human expertise, powered by agentic capabilitiesDefensible evidenceAudit trail for examinersUp to 100% coverageEvery dispositionOngoing improvementBetter future decisionsConsequences and feedback improve and stabilize performance
  1. Human work and AI workPeople: Investigators and alert reviewers. AI: Narrative drafting and alert triage agents.
  2. Data Intelligence FeedOngoing updates of violation taxonomy, calibrated restrictions, feedback content, regulatory expectations, penalties and more.
  3. Forward Deployed Governance EngineersFormer financial services governance and regulatory experts embed with your team, partnering with you for a firmwide rollout.
  4. Prisma, the unified control layer for financial institutionsHuman expertise, powered by agentic capabilities.
  5. OversightEvaluates every disposition and SAR narrative against policy, detecting violations and ambiguity, not a sample.
  6. InterventionEscalates weak dispositions to a senior investigator and applies consequences and feedback in time to fix them.
  7. RemediationFeeds consequences and feedback back into how dispositions are made, so quality improves and stabilizes, with the evidence kept.
  8. What you getDefensible evidence, up to 100% coverage and ongoing improvement.
  9. Consequences and feedback improve and stabilize performanceWhat Prisma learns goes back into the work it governs.

Trusted by finance leaders and policymakers

  • Fulton Bank
  • UBS
  • Barclays
  • American Bankers Association
  • Fintech Sandbox
  • FinTech Innovation Lab
  • World Wide Technology
  • KPMG
  • Accenture
  • OECD
  • ISO
  • CEN

Make consequential work trustworthy

Governance for consequential work

Palqee is Decision Governance Infrastructure. Prisma applies behavioral governance: it oversees behavior against your expectations, intervenes when boundaries are crossed and remediates what falls short.

Comprehensive governance

Governance covers every consequential decision, not just a sample.

Prisma replaces limited manual review with continuous oversight across human and AI work, making comprehensive governance economically achievable.

  • Manual sampling reviews 1 to 3% of work or less. Prisma evaluates up to 100%.
  • Efficiency improvements and a lighter QA burden.

Active governance

Autonomy requires machine-speed governance.

Prisma goes beyond monitoring and detection. It intervenes when boundaries are crossed and feeds consequences and feedback into future behavior, powered by Palqee's patented Carrots'n'Sticks method.

  • Behavioral consequences, permissions and restrictions.
  • Feedback and remediation that shape future performance.

Unified governance

Human and AI need a common governance infrastructure.

As work shifts between people, AI-assisted workflows and autonomous agents, Prisma provides one control layer across all three, rather than separate governance systems.

  • Contact center teams and investigators.
  • AI-assisted workflows and autonomous agents.
  • The same Prisma infrastructure for all of them.

Defensible governance

Trust requires independent, defensible oversight and intervention.

Prisma independently evaluates work against your performance and policy expectations, preserves the evidence of how each judgment was reached, and escalates ambiguity rather than forcing certainty.

  • Detecting violations and ambiguity, with human escalation.
  • Institution-specific controls and a full audit trail.
  • Separation of duties and model independence.

Don’t just take our word for it

Retail bankingFulton Bank Introduces Contact Center Oversight Intelligence with an 88% Reduction on Review TimeWhat a regional bank discovered when it moved from sampling to full-population oversight with Palqee Prisma.Read the case study →Consumer bankingGlobal U.S. bank identifies CFPB violations at runtime using PrismaPrisma helps global U.S. bank to identify actual CFPB rules violations in 30% of all customer complaints filed, and implements real-time checks in contact center to prevent new violations.Read the case study →Wealth managementHow one of the world’s largest wealth management firms mitigated AI privacy violations with PrismaPrisma helped one of the world’s largest wealth management firms ensure its internal AI adheres to privacy policy at scale to prevent client data leakage.Read the case study →Retail bankingFortune 500 U.S. multinational bank scales policy adherence with Prisma in Consumer Contact CenterPalqee’s Prisma transformed oversight capabilities for one of the largest U.S. financial institutions Consumer Contact Center.Read the case study →Healthcare & pharmaPrisma helps leading global life sciences company monitor AI for credit application reviewsPrisma proved to be a scalable, cost-effective, and compliance-focused solution, enabling to monitor submissions with unprecedented precision and coverage.Read the case study →Defense & aerospaceOsprey Flight Solutions ensures accuracy and relevance with PrismaPrisma helped uncover and mitigate inaccuracy caused by news articles in specific languages.Read the case study →RecruitmentFINDHR addresses unwanted bias in hiring using Palqee PrismaPalqee Prisma found statistically relevant bias towards migrants in AI resume ranking tool, where traditional fairness metrics couldn't.Read the case study →ConsultingKPMG implements Contextual AI Risk monitoring with Palqee PrismaA substantial ROI and business value was delivered, enabling the roll-out of a scalable and efficient solution that optimizes resources and improves decision-making.Read the case study →

Human expertise, agentic capabilities.

Prisma pairs a team of financial services experts with agentic capabilities. Our experts are embedded in every deployment from day one, and Prisma's agents give their judgment full coverage at runtime.

Human expertise

  • Financial services experts work with your team to turn policy and regulation into controls.
  • They calibrate what good looks like for your institution, workflow by workflow.
  • They review edge cases, and their feedback makes Prisma more accurate over time.

Agentic capabilities

  • Agents evaluate every interaction at runtime, so nothing depends on sampling.
  • They observe behavior, intervene when boundaries are crossed and remediate what falls short, for people and AI alike.
  • They preserve the evidence regulators and governance teams expect.

Your data stays inside your boundary

Prisma deploys as an SDK inside your own environment, on-premises or in your VPC, and evaluates work independently of the systems that perform it. Every judgment leaves an audit trail that your security, risk and audit teams can follow.

Read about our SOC 2 Type II certification
  • SOC 2 Type II
  • Your VPC or on-premises
  • Data stays in your boundary
  • Independent oversight
  • Full audit trail
  • Human review of edge cases

Decision governance at enterprise scale

  • 520K+
    Violations detected
  • 120K+
    Institutional controls abstracted
  • 54K+
    Interventions executed
  • 12K+
    Remediations applied

Prisma generates evidence for institutions regulated by

  • Board of Governors of the Federal Reserve System
  • Federal Deposit Insurance Corporation
  • National Credit Union Administration
  • U.S. Securities and Exchange Commission
  • Office of the Comptroller of the Currency
  • Consumer Financial Protection Bureau
  • U.S. Treasury Financial Crimes Enforcement Network

Fits into the infrastructure you already run

Prisma is an SDK that validates and monitors your workflows without deep architectural changes.

Deploy where you need it
On-premises or in your virtual private cloud. Process real-time traces for live monitoring, or stored logs for batch evaluation.
Connect through SDK or API
Evaluation logic runs in a protected environment while your sensitive data stays inside your infrastructure boundaries.
Plug into your analytics
Results come back as structured JSON or CSV that work with Power BI, Tableau and your existing monitoring tools.
Independent and auditable
Prisma evaluates work independently of the systems that perform it, and preserves the evidence of how each judgment was reached.
Human expertise in the loop
Prisma detects violations and ambiguity. Ambiguous cases escalate to human reviewers instead of forcing certainty, and financial services experts calibrate the controls to your policies.